Terms of Service

Dear user, In order to use the best of our services and programs, you will need to read the full contents of these Terms and Conditions. Sending an order form on behalf of the customer, and also using the company's services from the customer, means acceptance of this document and will be subject to the customer. The customer ensures that this document has been read in full and therefore explicitly acknowledges and agrees with all the terms and conditions set forth in this document. It should be noted that the terms and conditions set out above replace all previous agreements.

General rules

Please note that all principles and procedures of this company are in accordance with the laws of the Mena, e-commerce law and consumer protection law, and subsequently the user is also bound to observe user-related laws. Orange Corporation reserves the right to update this document without any limitation at any time without notice to the customer. Such modification or deletion will be legally in Customer's disposal from the time of the publication of the updated version of the document on the Orange website, and it is entirely up to the customer to know the provisions of the document. The "customer or user" is referred to a person who, with his or her login information, entered in the registration form, will register the order or any use of Orang's services. The "Company" shall refer exclusively to these Terms and Conditions to Orang Pajohan Parseh Co. and "Sindh" will refer to the terms of these Terms and Conditions.

How to communicate

Customer relationship with the company at the time of purchase through online order and the customer will also be in the process of ordering. The company's SMS number is 3000724600 to inform the customer and this number is for informational purposes only. In case of ambiguity or customer comments, you can contact us by submitting the form on the FeedBack page. Communications can also be sent through ticketing on corporate websites. Users can also contact the phone numbers specified on the "Contact Us" page.

Privacy Policy

General considerations

The company respects private data of users of its website and applications and protects their priovacy. However customers are responsible to keep their account credentials secret and are responsible for any activity done under their account. The company is commited to comply with "approved laws of e-commerce of MENA" and the Privacy Laws; So these laws will also apply to customers. Except explicitly mentioned in this document, the company will keep all the customer's data and information securly. Customer agrees that the company may reveal his/her information to the court,the prosecutor's office ,the police or another legal authority after a judgment, verdict or order by these authorities. The customer also agrees that the company may disclose his/her information to his/her enterprise employer for internal use in that enterprise, including any use in connection with the company's services, service improvment and development and special offers to the customer.

Personal and sensitive data

Applications and products offered by the company genrally won't collect user's personal and sensitive data except explicitly stated and agreed upon by users. In particluar none of user's personal identification, financial and payment information, phonebook, contacts and call related date is collected or used by any of applications or services. The only exceptions in case of each product or service is as follows:

Orang Tracker android application does receive SMS, but saves and processes those sent from GPS devices registred for the application users only as it's neccessary to get informed of state of these devices, and ignores SMS received from other senders.
Orang TAG android application does receive SMS, but processes those sent from Orang AVL system, and ignores SMS received from other senders.
Orang Tracker and Yaavar mobile applications use a user's location only in the context of the same applications. These applications don't save user's location nor send it to the company servers.
Orang Tracker and Orang TAG android applications uses a user's Google account to sign up him/her in the company servers. The only personal information used in this process is limited to user's email address and first and last name.

Governing law

Any agreement and agreement containing this document, order forms and other contracts for the provision of website services, subject to and based on current laws of the Mena, will be interpreted. The customer agrees that any lawsuits or arbitrations between the client and the company will be conducted in such a jurisdiction and the client has the consent to attend and come to this jurisdiction. If any part of the contract is recognized by the competent court, for any reason, inadmissible, other parts of the contract will remain valid and enforceable. Damage when transporting Orang always makes every effort to ensure that all orders reach their customers throughout the country in the end, without harm. Upon receipt of the bill of lading, it is the responsibility of the shipping company to arrange for any incident during carriage and delivery, and the company will only compensate for the damage if the carrier confirms the order and facilitates follow-up. Damage caused by transportation should be notified to the company within 24 hours after delivery of the order, and the damaged goods should be sent to the company along with the formal meeting of the carrier company and all accessories and invoices.

Record, process and send order The working day means Saturday to Thursday each week, with the exception of public holidays in Mena, and all orders

Applicability of services and sales

The company sells products that are not limited to people above the age 18; but any costumer under the mentioned age must engage in buying and payment under control of their parents or legal guardians. The company reserves the right to discontinue serving any customer at any time and without prior notice. Verbal or written misuses of any kind (including but not limited to threats or libelous statements) by any customer toward an employee, member or support crew will result in immediate termination of services offered to that customer.